I cannot read the NFC Chip
In the unlikely event that it is not possible to read the NFC chip, check the following points: When reading the MRZ, make sure you have “Strict Check” for the …
I cannot read the MRZ of an identity document
In the unlikely event that you have problems reading the MRZ: Check that the MRZ is “clean” When scanning, minimize light influences and reflections from the outside Scan preferably without …
I cannot login in to Check4ID
To use Check4ID, an account is always required from scanactive.com You can temporarily use Check4ID for 7 days for free by creating an account at scanactive.com. If you are having …